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Archived: THMG Chester Clinic

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 10 May 2012
Date of Publication: 21 May 2012
Inspection Report published 21 May 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

User experience

We did not have any comments from people about this outcome.

Other evidence

The service has policies and procedures dealing with safeguarding and whistle-blowing. The policies included contact numbers that people can call to report abuse or suspected abuse. The Care Quality Commission has not received any concerns about safeguarding relating to this service. All staff are required to have a Criminal Records Bureau disclosure.

The clinic offers a nurse chaperone for all medical consultations and people may bring a relative or friend to attend consultations with them if they wish.

We saw that people were given a detailed costing for the procedure they were going to have and copies of receipts were kept on file.