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Archived: Devonshire Manor

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Inspection report

Date of Inspection: 8 April 2014
Date of Publication: 10 May 2014

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 April 2014, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

We reviewed the provider's records relating to the recruitment and selection of staff.

We looked at three staff files. Each of the people employed had a completed application form on file which provided details of their skills, experiences, qualifications and prior employment history. We saw that each person employed had an appropriate NVQ level 2 qualification and previous experience in their chosen job role. We saw photographic proof of the person’s identity and a health questionnaire outlining the person's 'fitness to work'. This meant that the provider had recruited staff with suitable skills and experience.

The provider may find it useful to note one of the files we looked at had no previous employer references on file and one file had an employer based reference dated after the staff member had commenced in employment. This meant that the staff member’s previous work history and experience had not been checked prior to employment.

Each staff member had a Disclosure and Barring Scheme (DBS) registration number on the front of their file indicating a DBS check on their suitability to work with vulnerable people had been undertaken by the provider. This showed us that the provider had undertaken the necessary checks to ensure people employed were of good character and suitable to work with vulnerable adults. There were no details however of the results of the check. We asked the manager about this, who assured us that none of the DBS checks undertaken had identified any staff with convictions.

The provider may find it useful to note that one staff member’s DBS check was dated 2006 which could mean it is now out of date.

All the files we looked at contained a copy of the staff member's terms and conditions and evidence that staff had received an induction into the workplace. This showed us that the provider had given staff appropriate information about their job role so that they were clear about their responsibilities on commencing employment.