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Inspection report

Date of Inspection: 19 December 2012
Date of Publication: 17 January 2013
Inspection Report published 17 January 2013 PDF | 80.29 KB

Overview

Inspection carried out on 19 December 2012

During a routine inspection

We made two visits to the home as when we visited the home in the morning, all but one of the people who lived there were out at day care facilities. When we visited the home in the evening, all of the people were at home and we observed the dinner time period.

Two people who lived in the home were able to communicate with us and both told us they were happy living there. One person showed us their bedroom and we saw staff communicated with them well using sign language.

The atmosphere in the home was very relaxed and the people who lived there were involved in making decisions and running the home. Everyone led active lives and was involved in the local community. One person had a voluntary job at a local shop.

Everyone received person centred care and was well looked after. We spoke with three relatives of people who lived there and all said they had no concerns. One relative told us, “My daughter is very happy and safe there. The staff are absolutely wonderful.”

Another relative told us, “He is very well looked after. His clothes and personal care always look clean. They give him the same care that I give him. The staff treat him with dignity and he is definitely safe.”

One relative told us about how their son had moved into the home. They told us, "The staff provided a gradual introduction, they went at my sons pace and slowed it down when it got too much. It went really well and I know he is happy there."