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Inspection report

Date of Inspection: 8 November 2011
Date of Publication: 4 January 2012
Inspection Report published 4 January 2012 PDF | 49.97 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 08/11/2011, observed how people were being cared for, talked to staff and talked to people who use services.

Our judgement

There is a lack of evidence to confirm that all staff are provided with the necessary training to carry out their role effectively.

User experience

We did not speak to people about this outcome.

Other evidence

Six staff we spoke to were able to confirm that they had recently received training in person centered planning, ethical control and restraint training, safeguarding, basic autism and emergency first aid at work. A copy of the training records was sent to us after the visit took place but these could not evidence that all staff have received the mandatory training required to carry out their role effectively.

The last fire training recorded was in 2010 with most staff recorded having completed this in 2008. Health and safety training was last carried out in 2010. One person completed this training in 2010 and the other two people completed this training in 2006 and 2007. Only one person is recorded as having completed infection control training. There was only five people recorded as having completed mental capacity act training and no records for the deprivation of libery safeguards training.

One member of staff we spoke to confirmed that their induction had been good and covered what they needed to know. We were told that the initial induction training undertaken in house covered all important core areas such as care planning and recording, safeguarding and risk assessing.

Six staff spoken to all confirmed that they receive supervision every two months and feel this process is both supportive and valuable. Staff meeting are also held every two months with the most recent being held in July and August.

The home has a homely and friendly atmosphere and observations confirmed that staff are providing a supportive and caring environment that can, at times be very challenging.