You are here

Archived: Victoria Lodge Residential Care Home

The provider of this service changed - see new profile

All reports

Inspection report

Date of Inspection: 26 February and 8 March 2013
Date of Publication: 28 January 2014
Inspection Report published 28 January 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Not met this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 26 February 2013 and 8 March 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

Appropriate CRB checks had not been undertaken on all staff.

Reasons for our judgement

We checked six of twelve personnel files held by the service. Personnel files demonstrated that the service had checked professional references, identification, right to work in the UK and any relevant qualifications. There were also criminal records bureau checks taking place and independent safeguarding authority screening for staff.

Two of the six files we checked had CRB (criminal records bureau) checks that were six and nine years old. The manager told us they had attended training on social care management run by the local authority three weeks prior to our visit. They had been advised about expiry dates of CRB checks. As a result the service had checked personnel files and found that five of the twelve employees had CRB checks that were more than the advised five years old. The service was in the process of re applying for these CRBs. We were shown the CRB forms that had been provided by the agency that the service had employed to administer the CRB checks, although this had not yet been completed. The manager told us that there was a possibility of delay in the process of renewing staff CRB checks because the service provider had stated that staff had to pay the £57.00 administration fee charged by the agency. This places people who use the service at potential risk because the service had not ensured that care and support is provided by staff who are of good character.