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Newnton House Residential Care Home Good

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Inspection report

Date of Inspection: 16 April 2013
Date of Publication: 15 May 2013
Inspection Report published 15 May 2013 PDF | 77.14 KB

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information we asked the provider to send to us and reviewed information sent to us by other authorities.

Our judgement

People experienced care, treatment and support that met their needs and protected their rights.

Reasons for our judgement

Care and support was planned and delivered in a way that ensured people’s safety and welfare. We spoke with one person who used the service who said, “everything is fine. I’m being looked after very well. They are very helpful to me.”

The person told us staff supported them to look after their needs. They said they took part in activities inside and outside of the home that helped them to become more independent. Staff told us that two people had moved out of the home as they were able to live independently following the support they received in the service. People took part in a range of leisure and educational activities of their choice in the community and in the home. People made decisions about group activities in residents’ meetings that took place regularly.

All people using the service had individual care plans. These were in the process of being updated. People had regular contact and support from other health and social care professionals as well as contact with family and friends.

People’s individual and diverse needs were taken into account as part of their individual assessments. People had choice and were supported to express their cultural or religious needs. Some of the staff were of the same ethnic background as people who used the service.