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Newnton House Residential Care Home Good

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Inspection report

Date of Inspection: 16 April 2013
Date of Publication: 15 May 2013
Inspection Report published 15 May 2013 PDF | 77.14 KB

Before people are given any examination, care, treatment or support, they should be asked if they agree to it (outcome 2)

Meeting this standard

We checked that people who use this service

  • Where they are able, give valid consent to the examination, care, treatment and support they receive.
  • Understand and know how to change any decisions about examination, care, treatment and support that has been previously agreed.
  • Can be confident that their human rights are respected and taken into account.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 16 April 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information we asked the provider to send to us and reviewed information sent to us by other authorities.

Our judgement

Where people did not have the capacity to consent, the provider acted in accordance with legal requirements.

Reasons for our judgement

Staff provided care or support with the consent of people who used the service and we saw that the provider acted in accordance with their wishes. We spoke with one person who used the service who said, “they [staff] ask me things and what I think. They are very good.”

Staff said they had received training on Mental Capacity Act training. Staff who spoke to us showed awareness of mental capacity issues and said they had access to a policy and procedure about this. They explained how they worked together with people and with their consent when supporting them. We saw that people were involved in making decisions about issues affecting them.

The provider acted in accordance with legal requirements where people did not have the capacity to consent to particular decisions about their care or support. Two people had received capacity assessments by a local authority in relation to the management of their finances. We saw that changes were made to safely manage their finances as a result.