The provider had an infection control policy and systems in place. The home was clean and free from odour.
The provider had systems in place to assess and monitor the standards at the home.
We spoke with three people who used the service about their experience of living in the home. They told us 'Staff looked after them well' and 'The home was always clean'. Staff received appropriate professional development.
We therefore issued compliance actions for regulation 9 (Outcome 4: Care and welfare of people who use services) and regulation 10 (Outcome 16: Assessing and monitoring the quality of service provision).
The purpose of this review was to see what action the provider had taken in order to comply with these regulations.
We were unable to speak with the manager at the time of our visit due to the manager being on sick leave. We spoke with both the administrator and person in charge of training for Moorleigh Nursing Home and Moorleigh Villa. There was no deputy manager in place at Moorleigh Villa for us to speak to.
We asked people living at the home if they would like to speak to us. We spoke with one person who told us they felt happy at the home. This person said; 'The staff are good. They'll do anything for you.' The person we spoke with told us they were asked for their views on the running of the home.
People told us there was always a member of staff around when they needed. One person said they could 'chat to staff.' Another person said; 'Staff are very obliging. They listen to you.' People said the staff were 'very open people. You can talk to them.'
People told us that relatives can visit when they want. People told us they felt 'safe' at Moorleigh Villa.