You are here

Vision Homes Association - 1A Toll Gate Road Good

All reports

Inspection report

Date of Inspection: 12 April 2013
Date of Publication: 25 April 2013
Inspection Report published 25 April 2013 PDF


Inspection carried out on 12 April 2013

During a routine inspection

Although we met most people living in the home, no one was able to express their views about their experience in any detail. However, everyone we met appeared happy in the home. They all seemed comfortable with the staff and their surroundings.

We found that the people who received a service were not able to be involved in the planning and delivery of their care to any great extent because of their learning disabilities. However, we saw that the staff had involved people�s families whenever appropriate. We also saw that one person had an independent advocate.

We found that care plans were very person centred and contained lots of information about people�s choices, preferences and their likes and dislikes. We saw people being treated with kindness and respect by the staff.

We found that medicines were safely stored, handled and administered. Medicine records were accurate and doctors� instructions were properly acted upon.

We were satisfied that the provider made all the appropriate checks on staff before their full employment started.

We found that the provider regularly monitored quality and performance, although they did not always formally record this.