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The Georgians (Boston) Limited - 50 Wide Bargate Boston Good

All reports

Inspection report

Date of Inspection: 3 February 2012
Date of Publication: 8 March 2012
Inspection Report published 8 March 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People are safe and protected by robust systems and knowledgeable staff.

User experience

The people we spoke with during our visit told us they always felt very safe in the home but if they didn’t they would tell a member of staff and were sure they would do something about it. One person “I feel safe and the staff are vey kind.”

The staff we spoke with understood what abuse was and told us they would tell the nurse in charge or the matron/manager if they saw anybody being treated badly.

We saw the manager had needed to take action to follow up a concern raised by a relative about the care being provided to one person. We know that the action taken had ensured that the person was protected from potential harm.

Other evidence

Evidence we obtained from looking at the care being given showed that all staff treated the people in the home in a quiet, courteous and respectful way.

We also saw from training files that staff had received training in safeguarding vulnerable adults.

Our discussion with the matron/manager showed that she knew that she needed to follow the local county council’s guidance on such matters. She was clear about when or if she should suspend staff that had had an allegation made against them and when she should contact the local safeguarding team.