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Archived: Bellerose

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Inspection report

Date of Inspection: 9 July 2013
Date of Publication: 2 August 2013
Inspection Report published 02 August 2013 PDF | 69.81 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 July 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information given to us by the provider and were accompanied by a pharmacist.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

During our review of the service in April 2013, we had found that there were not enough qualified, skilled and experienced staff employed, and existing staff had been working long hours without an adequate break between shifts.

During the follow-up inspection, we were told that additional staff had been recruited, including a senior support worker and a support worker. We checked the recruitment folders of the two new staff and found that the recruitment records had been appropriately maintained. This had ensured that the number and skill mix of staff were appropriate to care for people safely. The manager stated that the shift hours had been revised so that staff only worked reasonable hours. This had ensured that people received appropriate care and treatment.