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Priscilla Wakefield House Good

All reports

Inspection report

Date of Inspection: 18 February 2012
Date of Publication: 16 May 2012
Inspection Report published 16 May 2012 PDF

Overview

Inspection carried out on 18 February 2012

During an inspection in response to concerns

We spent time in all five units in the home. We spoke to people in four units. Some people were unable to tell us what they thought about the home, so we observed them and their interaction with staff to see their experience. We also spoke to three relatives who were visiting the home during our visit.

At the last inspection of the home in October 2010, we made a number of compliance and improvement actions. Magicare Ltd told us they had made all the necessary improvements. We checked on these same things at this inspection to ensure the improvements had been made. We also talked to staff on duty.

People said they thought they were looked after well and they liked the staff. They thought staff were kind and caring. People said they liked the food and the activities on offer. Two people said they would like more activities to occupy their time.

We observed the majority of staff treated people with respect, were caring and supportive.