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Inspection report

Date of Inspection: 22 September 2013
Date of Publication: 23 October 2013
Inspection Report published 23 October 2013 PDF | 70.19 KB

Overview

Inspection carried out on 22 September 2013

During a routine inspection

We found that people who used the service were happy with the care and support they received. We examined records, observed practice and found that the care and support was keeping people safe. One person told us, “The food here is lovely, you should stay for dinner. I like that my daughter can visit whenever she likes.” A relative said, “I can come here whenever I like. I feel my relative is well looked after and I would recommend this home to anyone”.

We found that this service was well led by a manager that was well respected and trusted by people who used the service and staff who worked here. There were systems in place that protected people and enabled people to express their views.