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Inspection report

Date of Inspection: 20 May 2014
Date of Publication: 3 July 2014
Inspection Report published 03 July 2014 PDF

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 May 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were cared for, or supported by, suitably qualified, skilled and experienced staff.

Reasons for our judgement

When we inspected the home on the 15 October 2013 a compliance action was set as appropriate recruitment checks were not undertaken. During our visit we found that action had been taken and the compliance action had been met.

We met with the home’s owner / manager and the new deputy manager. We were told that there had been some changes to the staff group and new staff had been recruited.

We looked at the staff recruitment files for four of the staff employed by the service. We saw that the staff files had been audited to ensure that all documentation was complete. The files seen contained written references, proof of identity and a fully employment history. We saw evidence that the provider applied for criminal records checks with the Disclosure and Barring Service (DBS) for each staff member they employed.

We found that appropriate checks were undertaken before staff began work. This meant that people received support from staff whose conduct and experience was adequately checked.