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Inspection report

Date of Inspection: 20 May 2014
Date of Publication: 3 July 2014
Inspection Report published 03 July 2014 PDF | 81.43 KB

People should be safe from harm from unsafe or unsuitable equipment (outcome 11)

Meeting this standard

We checked that people who use this service

  • Are not at risk of harm from unsafe or unsuitable equipment (medical and non-medical equipment, furnishings or fittings).
  • Benefit from equipment that is comfortable and meets their needs.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 20 May 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members, talked with staff and reviewed information given to us by the provider.

Our judgement

People were protected from unsafe or unsuitable equipment.

Reasons for our judgement

People were protected from unsafe or unsuitable equipment because the provider had systems in place that ensured all equipment was properly used, maintained, tested, serviced and replaced. We saw from the records that the portable hoists had service contracts with the last service in May 2014. We saw that the deputy manager was qualified to provide training in moving and handling. We saw that staff had received this training. Staff we spoke with confirmed that the training included the use of equipment, specifically portable hoists and standing aids.

We saw that the lift had a service contract and was last serviced in April 2014. We were told that all electrical equipment and appliances had been safety tested. We saw that the fire alarms had been tested in May 2014.

We saw that the service employed a person responsible for general maintenance. The service maintained a log of any issues identified. We saw records of any actions taken in order to resolve any identified issues.

Specialised equipment in use was specifically ordered for individuals following assessment by relevant health care professionals. For example, assessment by a district nurse had led to a pressure relieving mattress and cushion being obtained for one person.

Staff we spoke with told us they had the equipment they needed to do their work. The felt there was enough equipment to promote the independence and comfort of people who used the service. They confirmed they could obtain specialised equipment for people living at the home when needed.

Staff told us that the wheelchairs were cleaned regularly by the night staff. We observed equipment used to support people was clean and in working order. This demonstrated the service protected people from unsafe equipment by ensuring equipment was properly maintained and suitable for its purpose.