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Inspection report

Date of Inspection: 6 October 2011
Date of Publication: 25 November 2011
Inspection Report published 25 November 2011 PDF | 54.03 KB

Overview

Inspection carried out on 6 October 2011

During a routine inspection

We found that the preferences of the people living in the home were at the heart of the way the service was run. The daily routines seemed homely and relaxed. People were taking part in running their home and were making choices about activities and how to spend their time.

We saw people in the home engaging with staff in a calm and affectionate way. The support staff we observed seemed patient and were encouraging people to get involved and be independent where possible. The support staff we spoke with were very positive and enthusiastic about their work.

People were being supported with their medicines in a safe way and were having their health care needs met. Their support needs were included in their care plans and regular review meetings had been held.

People were being supported by a committed staff team who had been trained for their role and who felt well supported by senior staff.

On some occasions there had not been enough support staff for people to go out to all their planned activities. The owners were taking steps to speed up the recruitment of new staff.

The management of the home had remained stable and checks were being carried out by the owners to help keep standards high.