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Autism Together - 86 Allport Road Good

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Inspection report

Date of Inspection: 10 October 2013
Date of Publication: 6 November 2013
Inspection Report published 06 November 2013 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 10 October 2013, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members, talked with staff and talked with commissioners of services.

Our judgement

Care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

Reasons for our judgement

We spoke with two relatives and one person who lived at the home who told us they were happy with the home. One relative told us that their relative: “called the place their home” and one person told us “I am happy here everything is fine.” We found the staff displayed a good working knowledge of the people’s needs and we observed people who lived at the home seemed happy and relaxed in their care.

We spoke with the manager who told us that the admissions team for the company dealt with any referrals. A member of the admissions team would visit the person to carry out an assessment of the persons needs to see which type of service would suit them. From this initial assessment, a support plan was constructed.

We looked at all the care files and found they were very detailed and person centred. The files included sections in easy read format for the people to use. The care files contained several sections of information including risk assessments and support notes. We found that care plans contained guidelines for staff about the care and support required by the person. There were also behavioural management plans in place when necessary to help guide the staff to help a person should they become distressed.

We found that any accidents or incidents were recorded electronically. The manager explained that this provided the company with a means of identifying any trends. This meant any lessons could be learnt from any incidents to avoid the same incidents happening to people who lived at the home.

We found that people were encouraged to be as independent as possible and to attend a variety of activities. On the day of our visit the people who lived at the home had been to day centres and the manager also told us that the people had work placements too.