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Autism Together - 86 Allport Road Good

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Inspection report

Date of Inspection: 30 July 2014
Date of Publication: 9 September 2014
Inspection Report published 09 September 2014 PDF


Inspection carried out on 30 July 2014

During a routine inspection

Not all of the records we needed to look at were kept on the premises so we visited Wirral Autistic Society headquarters and sampled records and files. We looked at how the organisation recruited staff and what checks they made to ensure that candidates were suitable to work with vulnerable adults. We looked to see what training staff attended, how the organisation managed complaints, what policies and procedures were in place and how the organisation monitored its own performance. Some of the records were kept as paper records, others were computerised.

A single inspector carried out this inspection. The focus of the inspection was to answer five key questions, "Is the service safe?". "Is the service effective?". "Is the service caring/". "Is the service responsive?". "Is the service well-led?"

86 Allport Road is a large detached property and home to three people.

We talked with one person living at the home and generally with the others who lived there. All the people using the service appeared relaxed and content. We also talked with two members of staff on duty. We looked at various records including care plans for the people living there.

Below is a summary of what we found. The summary describes what people using the service and the staff told us, what we observed and the records we looked at.

If you want to see the evidence that supports our summary please read the full report.

Is the service safe?

There were enough staff on duty to meet the needs of the people living at the home and a member of the management team was available or on call in case of emergencies.

Staff had been appropriately and properly recruited, ensuring that Criminal Records (CRB) or Disclosure and Barring Scheme (DBS) records had been checked.

Staff were trained in safeguarding principles and procedures and the people living in the home had been given information in easy read format to help them raise a concern if they were worried about anything. The home had a safeguarding policy which was regularly monitored.

Is the service effective?

One person told us that they were happy living in the home and staff supported them to do what they wanted.

Staff had received training to meet the needs of the people living at the home.

Is the service caring?

People had been involved in the development of their care plans and continued to be involved throughout their stay in the home. We noted that people's preferences about, for example, activities, room layouts or clothing choices, were respected by the staff. The people who used the service people were supported, where necessary, to make these choices and decisions.

People had access to activities that were important to them and had been supported to maintain relationships with their friends and relatives. One person spoke with us about their work placement and going regularly to church which was important to them.

Is the service well-led?

Staff had a good understanding of the ethos of the organisation.

Quality monitoring processes were in place to ensure the service continually monitors progress and improvement.

The home completed various audits throughout the year, which contributed to an annual audit. An action plan had been produced to address any areas of concern raised through all of the audit and feedback processes.