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Autism Together - 86 Allport Road Good

All reports

Inspection report

Date of Inspection: 31 October 2011
Date of Publication: 15 December 2011
Inspection Report published 15 December 2011 PDF

Overview

Inspection carried out on 31 October 2011

During a routine inspection

Limited information was obtained from the people using the service due to communication difficulties. However, they said they liked living at the home and the staff were very kind. One person said �I like my home, I�ve been here for a long time and the staff are great.� Another person said �The staff are good, they help me with things.� Both of the people using the service said they would speak to the staff if they were unhappy and wanted to make a complaint.

Staff interacted with the people using the service in a warm and friendly way and the people using the service were clearly comfortable in their company.

Relatives of the people using the service said they are happy with the care and support provided to their relatives. One person said, �The staff are very good, I have been invited to all the care plan reviews so I�m up to date with what�s going on� and �Staff have a good attitude.� Another person said, �I�m very happy with the care provided. Staff are always up to date with my relative�s care needs. My relative�s key worker is very helpful.� And �I have never seen any signs of abuse or neglect.�