21 February 2013
During a routine inspection
People who use the service told us they were happy with the support they received. One person said, "I am very happy with my carers." People told us their needs had been discussed and they had agreed to the support to be provided. They told us their carers provided sensitive and flexible personal care support and they felt well cared for.
We visited one of the houses where Domiciliary Support Team provided a supported living service. This helped us to observe the daily routines and gain an insight into how people's care and support was being managed. We observed staff treated people with respect and dignity.