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Archived: Outreach Community & Residential Services - 86 Meade Hill Road Good

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Inspection report

Date of Inspection: 15, 21 January 2014
Date of Publication: 13 February 2014
Inspection Report published 13 February 2014 PDF | 75.19 KB


Inspection carried out on 15, 21 January 2014

During a routine inspection

People were supported in promoting their independence and community involvement. People enjoyed different activities for example some people went out to day centres whilst others preferred to stay at home and watch sport on the television or read the newspaper.

Staff were seen to knock on doors before entering people�s bedrooms. The atmosphere was relaxed and friendly. There were frequent and friendly interactions between people living at the home and support workers. People told us "the staff are good they are great" and "she's the best".

People�s food and drink met their religious or cultural needs. Meat was sourced from a kosher butcher and some had been purchased that day. We saw that people had access to the kitchen and were able to prepare meals and make drinks in line with their individual needs. Some people confirmed they did their own cooking and shopping and they enjoyed being able to do this.

There were systems in place to reduce the risk and spread of infection. People told us they helped to keep the house clean and tidy. They took responsibility to clean their rooms and some communal areas with the support of staff.

People who used the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Appropriate checks were undertaken before staff began work. There were effective recruitment and selection processes in place