The Care Quality Commission

Archived: Ultralase (Hammersmith)

3 Albion Place, Galena Road, Hammersmith, London, W6 0QT (020) 8741 6112

Provided and run by:
Ultralase Limited

All Inspections

11 July 2011

During a routine inspection

People who use the service were very positive about the treatment they received and way it was delivered. They found staff, respectful, courteous and prepared to give them as much information as they required about the service. They were made fully aware of the treatment choices available to them and areas of risk attached to these treatments and their procedures. They were discussed during private consultation and people felt safe and assured using the service.

We spent time in the waiting area and staff were observed liaising with people who use the service in a respectful and dignified way. The clinic quality assurance audit information we looked at showed that the patients that had used the service were happy with the treatment received and it was delivered by fully qualified and trained staff.