27 June 2013
During a routine inspection
People's views and experiences were taken into account in the way the service was provided and delivered in relation to their care.
People were supported in promoting their independence and community involvement. People were given opportunities to express their choices and to make decisions in their daily lives. We observed that staff were aware of people's preferences and routines so they could support people in their daily lives. From our own observations we saw staff treated people using the service with dignity and respect.