Pine House Rehabilitation Unit

This means we looked for evidence that the service involved people and treated them with compassion, kindness, dignity and respect.

At our last inspection we rated this key question Good. At this inspection the rating has changed to Inadequate.

This meant people were not treated with compassion and there were breaches of dignity. The services caring attitude had significant shortfalls.

The service was in breach of regulation for:

Regulation 9 Person centred care