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Archived: Farnham Dialysis Unit

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Inspection report

Date of Inspection: 8 January 2014
Date of Publication: 8 February 2014
Inspection Report published 08 February 2014 PDF | 85.93 KB

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 8 January 2014, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

The registered manager said they had completed safeguarding adults training. They provided their certificate as evidence to support their claim. This meant that the registered manager had the necessary knowledge to deal with actual or suspected abuse of vulnerable people and staff.

We observed the service had a safeguarding adult’s policy/procedure based on the local authority Adult Protection Policy in place. This meant that both registered manager and staff had ready access to information on managing safeguarding matters promptly. In discussion with a member of staff they demonstrated that they were knowledgeable about what to do if they suspected adult abuse. Staff told us if they had any concerns regarding adult abuse they would discuss this with the registered manager who was the identified lead for safeguarding matters. Staff said they understood that the registered manager then reported their concerns to Social Services.

This meant staff were able to recognise the possibility of abuse and knew what actions to take.

The registered manager told us both they and their staff had received safeguarding and whistle- blowing training. They discussed the different types of abuse and stated how they would handle actual or suspected abuse of a person they cared for. We saw the training records and certificates for staff which demonstrated staff had received training in safeguarding adults.

The registered manager told us, “All staff undertake safeguarding vulnerable adults training as part of their induction into the service”. We were shown a copy of DoH Clinical Governance and Adult Safeguarding: An integrated process, plus Safeguarding Adults: A National Framework of Standards for good practice and outcomes in adult protection work. We were told by the registered manager that, “We use these two documents alongside our own policy to ensure all the people who use the service and who work in or visit the service are protected from abuse or the risk of abuse and their human rights have been respected and upheld”.

This meant people had been protected from possible abuse because staff had undertaken training to protect people from abuse