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Honiton Manor Nursing Home Good

All reports

Inspection report

Date of Inspection: 14 October 2013
Date of Publication: 9 November 2013
Inspection Report published 09 November 2013 PDF

Overview

Inspection carried out on 14 October 2013

During a routine inspection

At the time of the inspection there were 21 people living at the service; we met with or saw the majority of people. We spoke in depth with five people to hear about their experiences. People told us they were happy with the level of care and attention they received and that they felt safe at Honiton Manor. Comments included, "The owners are brilliant, nothing is too much trouble and we see the same staff�, �The staff chat with us all the time, it�s a lively home� and �I like all the activities, today we are playing bingo with prizes!�.

We also spoke with three providers, the supporting manager, cook, activities co-ordinator, domestic, deputy manager and two care workers. People were cared for and had their needs assessed and reviewed so that they could be met in a personalised way. This included one to one meetings with people to ensure that they were happy with their care. The home was clean and odour free. There was on-going maintenance which was outlined in a maintenance programme to ensure that actions were completed in a timely way.

We found that Honiton Manor was meeting all five of the outcomes we inspected.