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Archived: Donness Nursing Home Inadequate

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Inspection report

Date of Inspection: 26 January 2012
Date of Publication: 22 February 2012
Inspection Report published 22 February 2012 PDF


Inspection carried out on 26 January 2012

During an inspection looking at part of the service

A responsive review of Donness Nursing Home was completed on 27th July 2011. This was in response to safeguarding alerts relating to:

� how pressure area care is managed

� how well the nursing home cares for people with complex needs

� how infection risks are managed

� how medicines are managed and whether this is done safely

� how staff are recruited and whether this protects people

� whether the staffing levels meet the needs of people.

CQC received an action plan from the registered providers about how they intended to comply with regulations, and we continued to be part of the multi agency strategy meeting which was then closed.

We carried out a further unannounced inspection at Donness Nursing Home on 26 January 2012 to check on compliance of outcome 4 (care and welfare) and outcome 13 (staffing). We wanted to check whether the service was following their action plan to meet the regulations in these outcomes. We also looked at improvements the service had made so we have included outcomes 8 (infection control) and outcome 12 (recruitment) in this review. Overall, we saw that there have been a lot of improvements made at Donness Nursing home so that compliance has been achieved with outcomes 4 and 13.

We looked at two care plans in detail to see what information had been gathered relating to people�s care and welfare. We also looked at handover information used each shift to pass on details about care needs for people.

We spoke with three people currently living at the service, two of whom were people whose records we looked at. Overall comments from people we spoke with were very positive and included, �there have been a lot of new staff, which is better� and �they�re very kind and always check on how you�re doing�.

We observed the care and support of eight people for short periods of time and spoke with six care workers. We saw that care workers interacted well with people and that care and support was delivered promptly and in a kind and respectful manner. People enjoyed a lively exercised class in the lounge whilst we were visiting and this catered for everyone�s needs and abilities.

People looked clean and neat and tidy in their own clothes. The home was spotlessly clean.

Changes had been made to the way needs are recorded for people. These had been streamlined making them accessible, easier to follow and more person centred.

People did not tell us anything about the recruitment of care workers. However, the provider sent us information about this and we saw that there has been improvement in the way checks are done, which ensured that people are protected.