Archived: Burnby Lane

11 November 2011

During a routine inspection

We were unable to communicate effectively with people who lived at the home. However, we observed positive interactions between people living at the home and staff. It was clear that staff were able to understand people's needs for assistance with personal care and any assistance needed with eating and drinking at lunchtime.

See full summary of 11 November 2011 report See shortened summary of 11 November 2011 report