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Royal Mencap Society - 62 Wright Street Good

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Inspection report

Date of Inspection: 13 September 2012
Date of Publication: 12 October 2012
Inspection Report published 12 October 2012 PDF | 74.43 KB

Overview

Inspection carried out on 13 September 2012

During a routine inspection

Communication with people who use the service was limited due to the nature of their disability. However we did observe that peoples� facial expressions and their body language appeared at ease when approached by staff.

In March 2012 relatives were asked to complete a satisfaction questionnaire. Comments were positive and included, �This is an excellent service� and �Excellent support is given to relatives�.