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Archived: Beechwood Lodge

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Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 11 January 2014
Inspection Report published 11 January 2014 PDF | 84.18 KB


Inspection carried out on 5 December 2013

During a routine inspection

There were nine people living at Beechwood Lodge at the time of this inspection visit.

People spoken with told us that they were well looked after and were treated with respect at all times. One person said, �I am happy here. There is nothing that I do not like. There are not too many rules, I can do what I want when I want.�

People told us that they received good care and were well treated. The care documentation demonstrated that people�s individual needs were assessed and responded to.

We looked at the systems and processes in place for the safe management of medicines. We found that records were accurate and systems in place ensured the safe administration of medicines.

We looked at the staffing arrangements in place. People told us that there were enough staff to attend to their needs. One person said, �If you need a staff member you ring your bell and they come, day or night.�

We saw that complaints were taken seriously and there was an effective complaints system available. These processes ensured complaints raised were resolved to people's satisfaction.