Archived: The Pemberdeen Laser Cosmetic Surgery Clinic Limited

Our overall rating for Well-led at the Pemberdeen Laser Cosmetic Surgery Clinic Limited remains inadequate. We looked for evidence of an inclusive and positive culture of continuous learning and improvement, based on meeting the needs of people who use services and the wider community. However, we did not find evidence of this.

We checked whether leaders now had policies and procedures in place to support staff and collaborate with partners to deliver care that was safe, integrated, person-centred, sustainable, and aimed at reducing inequalities. We found significant shortfalls in service provision.

This key question was previously rated inadequate, meaning there were widespread and significant shortfalls in leadership. Leaders and the culture they created did not assure the delivery of high-quality care.

We have taken regulatory action in relation to these findings. We may publish this information on our website after any representations and/or appeals have been concluded, if the action is taken forward.