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Archived: Summerfield Care Home

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Inspection report

Date of Inspection: 23 April 2012
Date of Publication: 4 October 2012

Overview

Inspection carried out on 23 April 2012

During an inspection to make sure that the improvements required had been made

We visited Summerfield Care Home on 23 April 2012 to see if required improvements had been made following our visit on 5 April 2012. We found that although some improvements had been made, they were not sufficient to give us assurance that the risks to people had been minimised.

We found that people were not receiving the care they needed. Care records failed to provide adequate instructions for staff on the care that people needed. We found that risks to people's health continued not to be adequately addressed and that people continued to be at avoidable risk of pressure sores and weight loss.

The home has recently had the support from a management consultant to identify and address shortfalls in the service and care provided to people living at Summerfield Care Home. It was positive that some essential items have been purchased following the appointment of the management consultant. It was disappointing that although areas of urgent concern were shared with the home management on 5 April 2012, they had failed to adequately address them.

We had previously found that there were insufficient staff to meet people's needs. A lack of ancillary staff meant that care staff undertook laundry and kitchen duties which further depleted staff available to provide direct care to people living in the home. It was positive that staffing levels had been increased and that additional ancillary staff were being recruited.

We highlighted during our previous review of the service that the provider had failed to take the necessary actions to minimise the risk of abuse or neglect. During this review of the service we again found required actions had not been taken and as a result this people had continued to be at risk of harm.

New beds, bed linen and towels had been purchased since our last visit to the home, but the condition of other furniture and furnishings remained poor. We have not been told of the provider’s plans to replace furniture and furnishings to ensure the home is a comfortable and safe place to live.

We found that when risks were identified the provider had failed to take appropriate steps to address the shortfalls or to put required actions in place to minimise risks to people’s health and wellbeing.