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Archived: Hanom House

We are carrying out an inspection to see whether improvements we required at Hanom House have been put in place. We will publish a report when our check is complete.
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Inspection report

Date of Inspection: 23, 25 July 2013
Date of Publication: 4 October 2013
Inspection Report published 04 October 2013 PDF | 85.6 KB

Overview

Inspection carried out on 23, 25 July 2013

During a routine inspection

When we visited the home we spoke with all four of the people who live there. When we asked them how they liked the home, they told us they felt the home was good:

“Yes, it is fine. The staff are all right.”

“The staff are nice.”

“It is good.”

“I think it is good. There used to be more to do though.”

However, when we asked them what activities they were involved in, one person told us they wanted to do more.

People did not experience care, treatment and support that met their needs and protected their rights.

People were not cared for in a clean, hygienic environment.

The provider had not taken steps to provide care in an environment that is suitably designed and adequately maintained.

People were not cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.

The provider did not have an effective system to regularly assess and monitor the quality of service that people receive.

The registered person had not notified the CQC without delay of all notifiable incidents.