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Inspection report

Date of Inspection: 16 February 2012
Date of Publication: 27 April 2012
Inspection Report published 27 April 2012 PDF

Overview

Inspection carried out on 16 February 2012

During a routine inspection

People told us they were involved in planning their care and support and they were supported to make choices and decisions about matters which affected them.

People had no concerns about their care, treatment and support; they said they felt safe with the staff.

They told us they were treated with dignity and their privacy was respected. They said they were encouraged to be as independent as possible and that the care they received was very good.

They knew about their care plans which explained to care workers what they needed to do to support them and to help meet their needs.

People said they were being consulted about the service and were always asked what their needs were.