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Ellershaw House Limited Requires improvement

All reports

Inspection report

Date of Inspection: 25 October 2012
Date of Publication: 20 November 2012
Inspection Report published 20 November 2012 PDF

Overview

Inspection carried out on 25 October 2012

During a routine inspection

People using the service live together as a family in the farmhouse, and take responsibility for some household tasks and chores, including looking after the horses. Most people have lived there for a number of years, some since childhood. People using the service are referred to as students by the staff.

We spoke to five people who use the service who were able to tell us about their experiences. They told us �Yes it�s really nice here, they look after us and take us on holidays�, �I like living here� and �Everybody is nice to you.� People using the service were calm and relaxed, and engaged in a number of tasks and activities during our visit. Some of the people were keen to demonstrate projects they had been working on, including a riding display and art projects.

Staff interacted with people in a nice friendly manner and we saw relaxed banter between staff and people living at the home.

Staff told us they felt settled and happy in their jobs, and were well supported by their manager. Comments included �It�s been fantastic- I love it here�, �They�re such lovely students and great to work with� and �The manager�s standards are extremely high- it�s a five star service.�