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Inspection report

Date of Inspection: 4 February 2014
Date of Publication: 28 February 2014
Inspection Report published 28 February 2014 PDF | 71.43 KB


Inspection carried out on 4 February 2014

During an inspection to make sure that the improvements required had been made

We spoke with two people and two support workers about the care and support provided by the service.

We were unable to speak to some of the people who used the service because of the nature of their condition.

We spoke with two people who used the service who were both complimentary about the standards of cleanliness at the home. One of the people we spoke with told us, “The bathrooms and toilets are clean. They are cleaned every day, including weekends.” The other person we spoke with commented, “The staff do most of the cleaning, but we all help out. It’s always clean and tidy here.”

We saw the home was clean and we noted there were effective systems in place to reduce the risk and spread of infection. Records confirmed that staff received regular infection control and food safety training.

We found that people, staff and visitors were protected from unsafe or unsuitable equipment because the provider had ensured that all electrical equipment in the home, which required a PAT test and certificate, had been tested and certificated.

We saw that people’s personal records, staff records and other records relevant to the management of the home were accurate and fit for purpose. Records were kept securely and could be located promptly when needed.