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Archived: Lifestyles Care & Support Limited - 30 South View

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Inspection report

Date of Inspection: 5 December 2013
Date of Publication: 3 January 2014
Inspection Report published 03 January 2014 PDF

Food and drink should meet people's individual dietary needs (outcome 5)

Meeting this standard

We checked that people who use this service

  • Are supported to have adequate nutrition and hydration.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 December 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People were protected from the risks of inadequate nutrition and dehydration.

Reasons for our judgement

One out of the three people living at Southview told us that staff asked them about their choices of food on a daily basis and that they received the meals that they had chosen. We were also told that people sometimes go shopping with the staff to choose the food which would be cooked that day. We saw three weeks menus which provided a variety of nutritious food. We observed people helping themselves to drinks and snacks throughout our visit.

One person told us that they sometimes had their meals with the people living at Tynedale (which was a similar property run by the same provider and a few yards away). We observed this practice at the evening meal during our visit. People appeared happy and content in the company of people from the other property.

We observed people coming and going throughout the day and food was made available as required. This showed that meal times were flexible.

We spoke to one relative about the food provided at the home. The relative told us that they were not sure about the food being served but said, “If he/she was not happy, it would slip out and we would know they were not happy.”

We could see from the providers care records that other professionals had been involved with people who were at risk of malnutrition and risk assessments and care plans were in place to support people. One person’s records showed that nutritional assessments were completed yearly; the last one being February 2013.

The nutrition policy was available for staff to support people in their care and we saw that most staff had completed food hygiene training.