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Archived: Lifestyles Care & Support Limited - 30 South View

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Inspection report

Date of Inspection: 5 September 2012
Date of Publication: 5 October 2012
Inspection Report published 5 October 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 September 2012, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service and talked with staff.

Our judgement

The provider was meeting this standard.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.

Reasons for our judgement

All of the staff we spoke with during the inspection were familiar with safeguarding procedures. They were all aware of the different types of abuse and said they were confident they would be able to identify the signs of abuse in people who used the service. These staff were able to tell us what would constitute an incident of abuse and said they would have no hesitation in telling someone if they saw or heard anything inappropriate. They described clearly what action they would take in the event of a safeguarding matter coming to their attention. They were clear about their roles and responsibilities in this area. They were also able to give examples of what constitutes abuse.

The manager understood when notifications would need to be made to the local authority safeguarding team. The provider had a safeguarding policy and procedure in place and in addition had posted details of where people could report concerns around the home. This meant people were aware of how to report any concerns regarding their safety.

All staff had relevant criminal records bureau checks.

People who used the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.