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Greenwood Lodge Requires improvement

All reports

Inspection report

Date of Inspection: 18 December 2012
Date of Publication: 7 January 2013


Inspection carried out on 18 December 2012

During a routine inspection

People were asked in a number of ways how they wanted their care to be delivered and their dignity and privacy was promoted and maintained.

We found that people could choose from a range of coordinated activities in and out of the home. Within the home there was an activity/meeting room and a sensory room, these were complimented by a well maintained secured garden to the rear of the property for use during better weather. Other activities included arts, cooking, music, massage therapy. Arts took place in either the activity room or the local community hall in the nearby village.

People we spoke with told us positive things about the care and support that they had received. People told us about going out to a local public house "for a pint and some food" which they enjoyed and could do three nights a week. Two of the people we spoke to told us how they "really liked" the mobile cinema which was brought into the home, they had a choice of films to watch and all had to agree on which one they wanted through a group meeting decision.

Evidence we gathered indicated that staffing levels were adequate and people told us that there were enough staff to meet their needs.

There were systems and procedures in place for the safe administering, storage and disposal of medicines.

Systems and processes were in place to monitor the quality of service and to ensure people benefit from the service provided.