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Inspection report

Date of Inspection: 8 March 2012
Date of Publication: 4 April 2012
Inspection Report published 4 April 2012 PDF | 51.08 KB

Overview

Inspection carried out on 8 March 2012

During a routine inspection

The people we spoke with were positive about their experiences at Benenden Hospital. People felt they had received adequate information about their condition or surgery, and people were encouraged to make choices where appropriate. People told us that they had been given information about the risks that were involved, and said they had signed to give their consent to their operation.

One person told us ‘The staff explained what was happening when I was in theatre. I’ve been cared for very well, I’ve no complaints’.

People told us that their privacy and dignity was maintained at all times.