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Archived: Ashford Lodge

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Inspection report

Date of Inspection: 11 September 2013
Date of Publication: 24 September 2013
Inspection Report published 24 September 2013 PDF | 73.87 KB

Overview

Inspection carried out on 11 September 2013

During a routine inspection

There were nine people using the service and we met and spoke with some of them. People said or indicated that they were happy with the service.

People were taking part in activities and going out into the community. People were encouraged to be involved in the running of the service including taking part in the cooking, gardening and cleaning. One person told us “I went bowling and I enjoyed it”.

People told us about their recent and forthcoming holidays that they were looking forward to. One person said “I like doing the housework and my laundry”.

People maintained good health as the service worked closely with health and social care professionals. Staff were supported and supervised and given the training they needed to provide a good quality service. There was enough skilled and experienced staff to meet peoples’ needs and staff engaged with people in a calm reassuring manner.

People felt safe and were protected from the risk of harm and abuse. The robust quality assurance and monitoring systems ensured that the service was safe.