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Inspection report

Date of Inspection: 9 January 2013
Date of Publication: 5 February 2013
Inspection Report published 5 February 2013 PDF

People should be cared for in safe and accessible surroundings that support their health and welfare (outcome 10)

Meeting this standard

We checked that people who use this service

  • Are in safe, accessible surroundings that promote their wellbeing.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 9 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with carers and / or family members and talked with staff.

Our judgement

People who use the service, staff and visitors were protected against the risks of unsafe or unsuitable premises.

Reasons for our judgement

We saw that there was a maintenance program in place and the building was clean and free of odours. There was a signing in book for all visitors. The service was accessible for wheelchair users and there were ramps at the front and rear of the premises.

Some of the bedrooms had sloping ceilings and there were caution and warning notices in place to make people aware of this potential hazard. People told us they were able to decorate their rooms any way they wished. We saw that people had brought their own furniture.

The service conducted weekly fire alarm tests and had carried out several fire drills over the last two years. We saw that reports of these were made and feedback was received to improve evacuation plans. There was a record of annual portable appliance testing and there was a current gas safety certificate.

The service had a folder of policies and procedures and staff were aware of the contents through training. The provider might like to note that some of the policies were several years old.