Currergate Nursing Home

On this page

• Overview
• Kindness, compassion and dignity
• Treating people as individuals
• Independence, choice and control
• Responding to people’s immediate needs
• Workforce wellbeing and enablement

Caring – this means we looked for evidence that the provider involved people and treated them with compassion, kindness, dignity and respect.

At our last assessment we rated this key question Good. At this assessment the rating has remained Good. This meant people were supported and treated with dignity and respect; and involved as partners in their care.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Kindness, compassion and dignity during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Treating people as individuals during this assessment. The score for this quality statement is based on the previous rating for Caring.

The provider promoted people’s independence, so people knew their rights and had choice and control over their own care, treatment and wellbeing.
People had plenty of choice and control over their lives. We observed staff offering choices and promoting independence wherever possible. Staff were able to describe how they supported people’s independence, choice, and control by offering options throughout the day, including what clothes they would like to wear, where they would prefer to spend their time within the service, and their choices around meals and activities.
During activities, people were encouraged to participate as independently as they could, while also being given options over how they took part and which activity they joined.
Choice was also promoted through the mealtime experience, including the ‘silver service,’ a person-centred approach to providing meals in line with individual preferences. People and relatives told us they were treated with kindness and respect, and their wishes and preferences were consistently promoted. Comments from people included, “Staff are always around, and they genuinely care” and “They will bring you anything you need and will come as quickly as possible.”
 

We did not look at Responding to people’s immediate needs during this assessment. The score for this quality statement is based on the previous rating for Caring.

We did not look at Workforce wellbeing and enablement during this assessment. The score for this quality statement is based on the previous rating for Caring.