• Care Home
  • Care home

The Lawn Residential Care Home

Overall: Requires improvement read more about inspection ratings

119 London Road, Holybourne, Alton, Hampshire, GU34 4ER (01420) 84162

Provided and run by:
Friends of the Elderly

Assessment report published 22 January 2026

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Requires improvement

Our view of the service

The Lawn Residential Care Home is registered to provide care and support for up to 31 people. There were 29 people living at the service during this inspection. The inspection was carried out between 17 October and 22 October 2025.

We found 2 breaches of regulation in relation to good governance and safe care and treatment.Medicines were not always managed safely. We found some creams with unreadable prescription labels and some medicines to be in use after they should have been discarded. Additionally, some people’s care plans contained inaccurate and conflicting information. The provider’s governance framework had not always been used effectively to identify shortfalls found during this inspection. We asked the provider for an action plan in response to the shortfalls found at this inspection.

Staff understood people’s rights and how these should be met. Staff felt supported and told us they liked their work. Safeguarding incidents were monitored, and policies and procedures were in place. Health and social care professionals were complimentary about working with the service.

People's experience of this service

People and their relatives told us they were happy with the care and support provided at The Lawn Residential Care Home. Comments included, “I am so grateful for [my family member] being given a place at the service and cannot recommend the care that we receive enough.We are overwhelmed with the care,”, “The service has a caring atmosphere and caring staff,”, and “I have been here a long time, and I find it really good.” People’s views and preferences were communicated and acted upon.