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Ashleigh Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 15 October 2012
Date of Publication: 6 November 2012
Inspection Report published 6 November 2012 PDF | 69.17 KB

Overview

Inspection carried out on 15 October 2012

During an inspection to make sure that the improvements required had been made

We spoke with a relative of someone who uses the services of Ashleigh Nursing Home. We asked them for their views about the care provided. “There’s only one word to describe it excellent.” The relative told us they were kept informed of changes to the person’s health care needs and they had had the opportunity to talk about future plans and care.

We observed staff supporting people and engaging them in activities and conversation. Staff were observed to have a good understanding of people’s needs and spoke with them in a respectful way and acted upon their wishes and requests.

We found care plans and other records were being completed consistent with the health and welfare needs of people using the service.

The Care Quality Commissions previous inspection report carried out in June 2012 provides further information about other outcomes inspected and the views of people using the service and their relatives.