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Ashleigh Nursing Home Requires improvement

All reports

Inspection report

Date of Inspection: 21 February 2012
Date of Publication: 27 March 2012
Inspection Report published 27 March 2012 PDF | 46.26 KB

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 21/02/2012, observed how people were being cared for, looked at records of people who use services and talked to people who use services.

Our judgement

A system for the systematic training and supervision of staff had been introduced which had the potential to support staff to deliver care and treatment to people using the service safely.

User experience

We spoke with someone who was visiting a relative at Ashleigh Nursing Home. We asked them for their views about the staff. They told us: - “The staff are very good.”

Other evidence

Following our inspection in January 2012, the provider gave us an action plan detailing how the service would become compliant with outcome 14. The action plan stated that the service would carry out thorough supervision with staff which would be planned and recorded.

We looked at the records for two staff and found that they had received a comprehensive supervision session which had focused on key topics, including infection control. Supervision sessions reflected the induction and training programme the service used.

The induction and training programme the service used focused on specific areas which included health and safety topics such as fire and safety awareness, food hygiene and moving and handling. Topics also supported the direct care and promotion of people’s privacy and dignity such as care and administration of medication, dementia awareness, equality and diversity and the mental capacity act.

Staff meetings had taken place since our inspection in January 2012, which had in part focused on the areas the service had to improve upon.

We had liaised with representatives of Leicester City Council who had carried out a number of visits to the service to review improvements. We received feedback from them that the service had commenced the supervision of staff which had been recorded.