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Archived: Edith Shaw Hospital - Leek

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Inspection report

Date of Inspection: 7 October 2013
Date of Publication: 2 November 2013
Inspection Report published 02 November 2013 PDF | 83.36 KB


Inspection carried out on 7 October 2013

During a routine inspection

During our inspection we spoke with six people who used the service, six members of staff and the registered manager. People who used the service told us they were happy with the care. One person told us, “I love it here, it’s like a holiday camp”. Another person told us, “The care is very good here. I think the staff are very good”.

People told us they were involved in making choices about their care and treatment, and we observed staff responding to and respecting people’s choices.

We saw that staff received appropriate training to enable them to meet people’s individual needs and provide compassionate care in a responsive and timely manner.

People told us they received their medicines as prescribed, and we saw that only suitably qualified and trained staff supported people to take their medicines.

We saw that people’s care was assessed and planned for, but people’s care records did not always demonstrate that people’s health and medication needs were met as planned for.