You are here

Hallaton Manor Limited Requires improvement

All reports

Inspection report

Date of Inspection: 10 July 2012
Date of Publication: 8 August 2012
Inspection Report published 8 August 2012 PDF

People should get safe and appropriate care that meets their needs and supports their rights (outcome 4)

Meeting this standard

We checked that people who use this service

  • Experience effective, safe and appropriate care, treatment and support that meets their needs and protects their rights.

How this check was done

Our judgement

The provider was meeting this regulation. People experienced care, treatment and support that met their needs and protected their rights.

User experience

We spoke with four people who used the service. People felt they received the care and support they required. Two people told us they were sometimes bored. However, the provider was able to show us evidence of a wide range of activities on offer and opportunities to go out on shopping trips or for coffee.

One person told us ‘I am able to do a variety of art and craft activities, sometimes I do a bit of ironing or laundry'.

Other evidence

Care and treatment was planned and delivered in a way that ensured people’s safety and welfare

We looked at care records for four people who used the service. Where possible, staff had collected information about people’s life histories. This helps staff to get to know the people that use services and is particularly important when people have disabilities that affect verbal communication.

Care plans were person focused and included people’s preferences and spiritual and cultural needs. Risk assessments were also in place. People rights and safety were effectively balanced against the associated risk. One person preferred to be on the move for most of the time but did not have the mental capacity to make some decisions. Staff ensured that this person could move around safely and in the least restrictive way. Staff had also considered and taken professional advice about this persons increased nutritional needs.

Staff knew about the Mental Capacity Act 2005 and associated deprivation of liberty safeguards. People who used the service would only have their liberty restricted following a best interest assessment.

There was an activities organiser employed at the home. We saw social activity care plans for some people. The activities organiser was in the process of developing these care plans. Care plans seen included people’s preferences for social activity and their long and short term goals.

People had access to all appropriate health care services and these were accessed as required. Staff were provided with information about triggers or signs of deterioration in peoples mental health where this was appropriate. Staff knew what actions to take to keep people safe in response to deterioration in a person’s mental health.