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Hallaton Manor Limited Requires improvement

All reports

Inspection report

Date of Inspection: 21 February 2011 and 13 March 2012
Date of Publication: 29 March 2011
Inspection Report published 29 March 2011 PDF

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Overview

Inspection carried out on 21 February 2011 and 13 March 2012

During a routine inspection

People told us that staff treated them with respect and maintained their privacy and dignity at all times. We observed staff interacting with people living at Hallaton Manor in a kind, helpful and respectful manner.

Relatives spoken with told us that communication between them and staff was good and they were appropriately involved in decisions about care, treatment and support. People told us they enjoyed the food provided, one person told us they did not but were hoping the new cook who had recently been employed would lead to improvements.

People told us they had access to all required healthcare services.

People told us that the home was kept clean and fresh.

People told us that staff managed their medication in a safe and efficient manner.

People told us that that staff were competent and did their jobs effectively and efficiently.