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Inspection report

Date of Inspection: 25 October 2012
Date of Publication: 17 November 2012
Inspection Report published 17 November 2012 PDF | 81.8 KB

Overview

Inspection carried out on 25 October 2012

During a routine inspection

We spoke with people that use the service and they gave us mixed reviews. Some people told us staff were friendly and helpful and others told us that staff spoke in different languages which they didn't like. People told us that they were regularly involved in different activities and that they could do whatever they wanted. We found concerns in relation to the care and welfare of people using the service, supporting of staff and record keeping.